Customer Service Representative 📍 Trafford Park, Manchester 🕒 Monday to Friday, 8:30am – 5:00pm 💰 £25,000 -£27, 000per annum (depending on experience) An excellent opportunity has arisen for a Customer Service Representative to join a fast-growing supplies company. Based in Trafford Park, they are expanding their team to support their growing customer base. The Role Looking for a friendly, proactive, and organised Customer Service Representative to join a busy office team. You will be the first point of contact for our customers, handling enquiries, resolving issues, and helping to ensure we retain happy, long-term clients. Key Responsibilities * Answering incoming calls and emails from customers * Managing queries regarding products, orders, and deliveries * Handling cancellations and working to retain customer accounts * Logging and resolving complaints in a professional manner * Coordinating with internal teams to resolve order issues * Maintaining accurate customer records and call logs What We’re Looking For * Experience in a customer service or account support role (essential) * Excellent communication and problem-solving skills * Calm and professional manner under pressure * Strong organisational skills and attention to detail * Confident using CRM or order management systems (training provided) * A genuine desire to...