Main Responsilbilities: Ensure high quality of plans are delivered by every template surveyor within the business Assist templaters with queries they may have regarding the survey Audit the templates taken on site and work with the team to correct any errors found to improve the customer experience Work towards reducing all errors within the business Training of new features in the planner, process and product Seen as the expert and go to person within the business for planner and quartz product related queries Provide constructive feedback on opportunities identified within the planner, systems and training to improve efficiencies Complete daily reports to log the plans checked, training sessions carried out and timesheet for the day Attend regular meetings with your peers to offer improvement feedback and share ideas Identify and report to the Template Training Managers, any additional training requirements required within their team Attend training sessions for new launches/improvements and changes to the planner system to ensure you have an unrivaled knowledge of the planner Manage and update template equipment, ensuring that the teams have the necessary equipment Record audits and prepare performance reports In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document Our basic salary is £28,250 plus you will earn a quarterly bonus of upto £2000 meaning you can earn up to £36,250 annually. What Wren offer: 2 subsidised canteens Competitive basic salary, plus a bonus of up to £2000 a quarter Free on-site gym Excellent training and development Fantastic career progression Free parking High-quality IT equipment and software About You Essential skills and Knowledge: Excellent communication skills - both written and verbal Keen attention to detail Technical mindset and process driven Strong computer skills Organised – able to multi-task Desired Skills and Knowledge: Exceptional skills in using design software LT55 2D-3D planner system Excellent communication skills - both written and verbal Knowledge of kitchen design/installation and legislation Analytical thinking to assist in problem solving Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for. About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!