Lead. Inspire. Transform Executive Support.
Manchester Metropolitan University is looking for a passionate and experienced Executive Support Team Manager to lead one of our high‑performing Personal Assistant (PA) teams. This is an exciting opportunity to shape how executive support is delivered across the University, working at the heart of senior leadership.
About the Role
As a key leader within our Executive Support function, you will take ownership of one of five PA teams, driving a consistent, high-quality and forward‑thinking support service for senior leaders. This role goes beyond operations—you will inspire your team, influence stakeholders, and continuously evolve the service to meet the demands of a complex organisation.
What You’ll Be Doing
* Lead and inspire a team of Personal Assistants to deliver outstanding executive support
* Drive excellence in service delivery, ensuring consistency and professionalism
* Manage performance, conduct, and absence in line with University policies
* Plan and prioritise workloads to meet changing business needs
* Support recruitment, onboarding, and development of staff
* Build strong relationships with senior stakeholders
* Identify and implement continuous improvements
About You
You are an experienced people manager with a strong understanding of executive support and a passion for leading teams in fast‑paced environments.
* Proven experience managing PA or administrative teams
* Expertise in performance management and employee relations
* Strong understanding of supporting senior leadership
* Excellent organisational, communication, and problem‑solving skills
* Ability to lead in a complex, fast‑paced environment
Why Join Us
This is your opportunity to shape and lead a modern Executive Support service within a forward‑thinking university, working closely with senior leaders and driving innovation across teams.
What We Offer
* 35 days' annual leave (plus bank holidays and Christmas closure)
* Hybrid working
* Comprehensive benefits package
Commitment to Inclusion
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.
Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
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