Job Title: Locum Practice Manager Location: Preston, United Kingdom Duration: Full-time, 6-month contract Company: GP Surgery About Us: This is a well-established general practice serving the community of Preston and surrounding areas. Committed to delivering high-quality healthcare services, we prioritize patient care and satisfaction. We are currently seeking a skilled and dedicated Locum Practice Manager to join our team for a period of six months. Role Overview: As a Locum Practice Manager, you will play a crucial role in ensuring the smooth operation of our practice during this interim period. You will be responsible for managing the day-to-day administrative and operational functions of the surgery, supporting our team of healthcare professionals, and ensuring exceptional patient care delivery. Key Responsibilities: 1. Operational Management: - Oversee the daily operations of the GP surgery, ensuring efficiency and adherence to regulatory standards. - Coordinate staff schedules, ensuring adequate coverage for all clinical and administrative tasks. - Manage inventory and supplies to ensure availability of necessary resources for patient care. - Implement and maintain policies and procedures to optimize practice workflows. 2. Financial Administration: - Manage billing and invoicing processes, including handling patient payments and insurance claims. - Monitor practice finances, budgeting, and expenditure to ensure financial sustainability. - Liaise with external stakeholders such as insurers, suppliers, and regulatory bodies regarding financial matters. 3. Staff Management: - Provide leadership and support to administrative and clinical staff, fostering a positive working environment. - Conduct staff recruitment, training, and performance evaluations as necessary. - Address staff concerns and grievances in accordance with HR policies and procedures. 4. Patient Relations: - Ensure excellent patient service delivery, maintaining high standards of care and professionalism. - Handle patient feedback, complaints, and inquiries promptly and courteously. - Implement initiatives to enhance patient satisfaction and engagement with the practice. 5. Compliance and Quality Assurance: - Ensure compliance with relevant healthcare regulations, data protection laws, and industry standards. - Conduct regular audits and assessments to monitor practice performance and identify areas for improvement. - Implement quality assurance measures to uphold clinical excellence and patient safety. Qualifications and Skills: - Previous experience in practice management within a healthcare setting, preferably in a GP surgery or primary care environment. - Strong organizational and multitasking abilities, with excellent attention to detail. - Effective communication and interpersonal skills, with the ability to work collaboratively in a team-oriented environment. - Proficiency in IT systems and software commonly used in healthcare administration. - Knowledge of relevant healthcare regulations and compliance requirements. - Flexibility and adaptability to manage changing priorities and deadlines effectively. - Relevant qualifications in healthcare management or administration are desirable. Benefits: - Competitive salary commensurate with experience. - Opportunity to make a meaningful impact on patient care and practice operations. - Supportive team environment with opportunities for professional development. - Work-life balance with regular working hours and no weekend shifts