Huddersfield
Temporary
Payrate: (Apply online only) per day depending on experience
About the Role
We are seeking an experienced Civica CX Reporting Specialist to support a social housing organisation in Huddersfield. This role is ideal for a data-driven professional with deep expertise in Civica CX and housing sector reporting requirements, who can translate complex business needs into robust reporting solutions.
You will play a key role in developing, enhancing, and maintaining reporting capabilities, ensuring compliance with statutory and regulatory requirements while delivering actionable insights to stakeholders.
Key Responsibilities
Develop, maintain, and enhance reports using Civica CX (including CXWarehouse and CXBI)
Modify and optimise out-of-the-box SSRS reports within Civica CX
Work closely with stakeholders to gather and translate business reporting requirements
Design and deliver data models and reporting solutions aligned to housing management needs
Ensure reporting aligns with social housing regulatory and statutory requirements
Extract, transform, and manipulate data using advanced SQL techniques
Provide insights and recommendations to improve reporting efficiency and data quality
Essential Skills & Experience
Extensive knowledge of Civica CX, including:
CXWarehouse
CXBI
Out-of-the-box SSRS reporting
Strong understanding of social housing data requirements, including statutory and regulatory reporting
Proven experience in requirements gathering and documentation within a housing management context
Advanced SQL skills with the ability to extract, transform, and model data
Extensive experience with SSRS, including customisation and enhancement of Civica CX reports
Desirable
Experience working within UK social housing organisations
Knowledge of data governance and reporting best practices
Ability to communicate complex data concepts to non-technical stakeholders
Why Apply?
Opportunity to work on impactful projects within the social housing sector
Collaborative and supportive working environment
Competitive salary/day rate