We are looking for an experienced and proactive Personal Assistant to support the managing and commercial directors at the heart of our fast growing e-commerce business. The successful candidate will play a key role in ensuring the smooth operation of their daily operations acting as a trusted and reliable point of coordination across diary, email, meetings, and office logistics.
If youre someone who thrives in a dynamic environment, loves variety, and takes ownership of your work, wed love to hear from you. Youll be joining a collaborative and ambitious team at an exciting stage of our growth journey. We value initiative, creativity, and people who get things done and we make sure our team members feel supported and empowered to thrive.
Salary of up to £35,000 based on experience. Based primarily on site at Crewe with potential to possibly work at Winsford and some occasional home working.
About the Role Main Duties and Responsibilities:
Diary & Meeting Management: Proactively schedule, prioritise, and manage internal and external meetings.
Inbox Management: Monitor and triage incoming emails, flag key priorities, and draft responses.
Meeting Support: Prepare agendas, take minutes, and ensure timely follow-ups on actions, occasionally supporting the wider management team.
Travel Coordination: Organise occasional UK and international travel, including accommodation.
Office Management: Coordinate onsite catering, meetings, events, and general office upkeep in collaboration with internal teams and suppliers.
Task Prioritisation: Stay on top of high-priority tasks, ensuring they are addressed promptly and efficiently.
Personal Support: Occasionally assist with personal errands or tasks to help optimise the Directors' time.
Professional Gatekeeping: Manage access to the Directors with diplomacy and a human touch, balancing efficiency with approachability.
Contract Management: Maintain the contract repository and liaise with relevant stakeholders to track and manage contract renewals.
Process Improvement: Utilise AI tools to identify opportunities for workflow and process efficiency within the role.
Benefits Competitive salary with annual salary reviews
30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
Death in service insurance at 3 x annual salary
Pension
Generous long service cash rewards from 5 years of service
Cycle to work scheme
Discounted Gym Memberships
Staff discount on products
Staff referral scheme with cash rewards
GP access and mental health counselling support
Yearly flu vaccinations
Specsavers vision/ eye care
Free parking with easy access to rail and bus routes
Fun and exciting social and team building events
Requirements Essential Skills Required:
Minimum of 3 years proven experience in a PA, EA or similar administrative support role.
Excellent multitasking and organisational skills.
Confident managing complex calendars and balancing shifting priorities.
Strong written and verbal communication skills.
Proficient in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams, planner).
Discreet, reliable and personable with a proactive and adaptable attitude.
Comfortable working independently and handling confidential information.
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