Job title: Accounts Receivable Team Leader – Insurance & Services
Department:
Finance
Location:
Halifax, hybrid working available
Hours:
37.5 hours per week
About the role
Overall responsibility for managing the Insurer and Other Sales Ledger Team, including activities from sales orders to cash collection and disputes. Provide timely reporting and manage automated invoicing projects. Drive team performance, monitor KPIs, and ensure excellent service.
Key responsibilities
1. Ownership of customer account creation and maintenance processes.
2. Prepare and send weekly excess payable reports.
3. Manage group intercompany matrix, investigate differences.
4. Resolve internal and external queries within SLAs.
5. Conduct monthly 1-2-1s and develop team skills.
6. Review aged debtors and create action plans.
7. Report on aged debtors and SLAs to management.
8. Maintain relationships with key customers.
9. Document all processes.
10. Collaborate to improve process efficiencies.
11. Clear management accountant raised items within the month.
Skills and experience
* Leadership experience
* Knowledge of sales ledger processes
* High accuracy and attention to detail
* Ability to work under pressure
* Advanced Excel skills
* Time management and prioritization
* Strong communication skills
Benefits
* 33 days holiday (including bank holidays)
* Health cash plan
* Enhanced parental leave
* Life assurance (3x salary)
* Free breakfasts and fruit
* Birthday surprises
What you can expect
We prioritize team support, offering benefits that promote health and wellbeing, rewards, and perks to show appreciation.
About us
Recognized as one of the UK’s fastest-growing private companies, we employ over 700 staff nationwide, supporting vehicle repairs through our own body shops and a network of partners.
Our purpose and values
Purpose: Make someone's bad day better
* Make it happen – Be accountable, proactive, and quality-focused.
* Strive for better – Challenge norms and seek continuous improvement.
* Win together – Collaborate, learn, and respect each other.
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