Job Title: Utilities Operations Manager
Location: Stockport
Employment Type: Full-Time
Salary: Competitive + Benefits
The Client
My Client is a leading provider of infrastructure, construction, and facilities management services. Operating across multiple sectors, we deliver high-quality, sustainable solutions for utilities, commercial properties, and public infrastructure—similar in scope and excellence to organisations such as major utility providers and global real estate services firms.
Role Overview
They are seeking an experienced and driven Utilities Operations Manager to oversee the delivery, maintenance, and optimisation of utility services across their projects and client portfolios. This role is critical in ensuring operational efficiency, regulatory compliance, and service excellence across water, gas, electricity, and associated infrastructure.
Key Responsibilities
Lead and manage day-to-day utility operations across multiple sites and projects
Oversee maintenance, repair, and installation of utility systems including water, gas, and electrical networks
Ensure compliance with all relevant health, safety, environmental, and regulatory standards
Develop and implement operational strategies to improve efficiency and reduce costs
Manage contractor performance, service delivery agreements, and supplier relationships
Monitor KPIs, budgets, and performance metrics, providing regular reports to senior leadership
Drive continuous improvement initiatives and implement best practices across operations
Respond to incidents, outages, and emergency situations with effective leadership and coordination
Requirements
Proven experience in utilities operations, facilities management, or infrastructure services
Strong knowledge of utility systems (water, gas, electric) and associated regulations
Experience managing large-scale operations, teams, and contractors
Demonstrated ability to manage budgets and deliver cost efficiencies
Strong leadership, communication, and stakeholder management skills
Relevant qualifications in Engineering, Construction Management, or a related field (preferred)
Health & Safety certifications (e.g., NEBOSH, IOSH) are advantageous
Key Competencies
Strategic thinking and problem-solving
Operational excellence and attention to detail
Leadership and team development
Risk management and compliance focus
Client-focused approach with strong commercial awareness
The Package
Competitive salary and performance-based bonus
Company vehicle or allowance
Pension scheme and private healthcare
Career progression opportunities within a growing organisation
Ongoing professional development and training