Allstaff Office Division are delighted to bring to the market the role of temporary Sales Administrator for a well established company in Hillington with potential to become permanent. This role is to provide an efficient sales administration service to Directors and customers; support internal and external customers and ensure highest quality of customer care is delivered. This is fully on site full time Monday to Friday 8.30 am - 4.30 pm (30 min lunch break).
Overall Purpose of the Job
* Provide an efficient sales administration service to Directors and customers
* Support internal and external customers
* Work collaboratively with team members
* Ensure the highest quality of customer care is delivered daily
Duties & Objectives – Priority Duties
* Marking up orders (time barred am for morning printout - pm for order entry)
* Ensure markup orders are double checked prior to placing in folder
* Checking orders within a reasonable timeframe to avoid delays
* Answering customer phone calls in a timeous manner
* Maintaining incoming order emails
* Raise manual overnight/collection orders
* Carry out ad hoc duties requested by Directors or Managers
Secondary Duties
* Match up’s (matching short numbers with Sales works order number)
* Call backs / catching up with telephone calls
* Installation advice/technical drawings – where possible email rep
* POD requests
* Investigate discrepancies – shortages, ‘A’s/ FOC cc N/C+ collections, credits
* Sample requests
Additional Duties (Outwith Sales)
* Data administration cover
* Entering/printing of orders
* Raising/printing of invoices
Responsibilities
* Responsible for personal and general health and safety in line with company health and safety policy
* Maintain general housekeeping of working area
Skills, Knowledge & Experience Skills
* Excellent telephone manner
* Can-do attitude
* Attention to detail
* Customer care
Knowledge
* Parts and products
* General knowledge of working in an office environment
Experience
* Minimum 24 months relevant experience in a similar sales administration or office-based role
* Preferred Microsoft Office packages (Outlook, Word, Excel)
Salary
From £14.36 per hour depending on experience.
Job Types
Full-time, Temp to perm.
Benefits
* On-site parking
* Work Location: In person
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