Postcode: RG21 6YU
Start Date - 17th October
Days per week: 2 days - Tuesday and Friday
Hours - After 5pm
Overview
We are seeking a dedicated individual for an Evening Position that requires a blend of administrative and customer service skills. This role is ideal for someone who thrives in a dynamic environment and possesses strong communication abilities. The successful candidate will be responsible for various tasks that contribute to the smooth operation of our evening shifts, ensuring a positive experience for both clients and team members.
Responsibilities
* Perform accurate data entry to maintain up-to-date records and information.
* Engage with customers over the phone, demonstrating excellent phone etiquette and professionalism.
* Provide bilingual support, assisting Spanish-speaking clients as needed.
* Communicate effectively with team members and clients, fostering a collaborative environment.
* Conduct analysis of customer feedback to improve service delivery and identify upselling opportunities.
* Assist in resolving customer inquiries and issues promptly, ensuring satisfaction.
Skills
* Proficient in data entry with attention to detail.
* Bilingual capabilities in English and Spanish are highly desirable.
* Strong communication skills, both verbal and written, to interact effectively with diverse audiences.
* Excellent phone etiquette to create a welcoming atmosphere for callers.
* Analytical skills to assess situations and provide appropriate solutions.
* Experience in upselling products or services is an advantage. This Evening Position offers an exciting opportunity for individuals looking to enhance their skills while contributing positively to our team environment. If you are passionate about providing exceptional service and possess the necessary skills, we encourage you to apply.
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 4 per week
Benefits:
* On-site parking
Experience:
* Cleaning: 3 years (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person