Location: Dudley
Salary: £16,622.79 (FTE £27,704.66)
Hours: 21 per week
We are working with a well-established housing provider in the West Midlands who are seeking a Supported Scheme Officer to join their team. This is a fantastic opportunity to make a real difference in the lives of older tenants, helping them to live independently in a safe and supportive environment.
The Role As a Supported Scheme Officer, you will:
Manage the day-to-day running of a supported housing scheme.
Provide support and advice to tenants, including welfare and benefits guidance.
Act as a key link between tenants and external support agencies.
Manage and motivate volunteers.
Organise and support tenant engagement activities, meetings, and events.
Ensure compliance with health & safety, safeguarding, and tenancy policies.
Support tenants with wellbeing matters, including sensitive situations.
This is a customer-facing position that requires flexibility, including some unsociable hours and participation in an on-call rota (with allowance).
The Person We are looking for candidates who can demonstrate:
Previous experience in housing, care, or a similar support role.
Knowledge of welfare and housing benefits.
Excellent communication and problem-solving skills.
Ability to work independently and use initiative.
Strong organisational skills with the ability to prioritise.
Commitment to equality, diversity, and inclusion.
The Offer Part-time role (21 hours per week). Working over 3-4 days. Days are flexible but ideally cover a Monday and Friday
Competitive pro-rata salary with additional on-call allowance.
Opportunity to make a meaningful impact in a community-focused organisation.
In-person role (no remote or hybrid working available).
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