Job Title
Role: Head of Technical - Passive Fire
Location
Suffolk – hybrid – 3 days a week on site.
Benefits & Salary
Highly Competitive starting salary, Company car/car allowance, private healthcare, bonus, shares, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site & 24 days Annual Leave plus bank holidays.
Overview
Russell‑Taylor Group have a fantastic opportunity for a Head of Technical to lead and manage the technical function, drive product development, technical services, and customer support. This role is responsible for ensuring the technical team delivers exceptional service to internal teams and customers, manages new product development, and maintains compliance across all processes and documentation.
Key Responsibilities
* Provide proactive technical support to sales teams, existing customers, and prospective clients.
* Assist with material specification, selection, and performance evaluation for new projects and tenders.
* Develop and maintain technical documentation, including specifications, presentations, and sustainability information.
* Ensure all technical cases are accurately logged in CRM systems.
* Lead technical development projects, including material sourcing, manufacturing trials, testing, certification, and project management.
* Manage the introduction of new products and bespoke solutions.
* Maintain and update the technical file and supporting marketing collateral, including technical datasheets.
* Collaborate with marketing to develop materials that enhance the technical offering.
* Ensure technical and regulatory compliance across all products and processes.
* Manage technical files and documentation, ensuring accurate flow of information into the business.
* Act as a technical ambassador internally and externally, representing the company with integrity and professionalism.
* Lead, develop, and manage the technical team, including daily tasks, performance reviews, and HR requirements.
* Monitor budgets, project progress, and report on team activities and outcomes.
The Person
* Minimum 10 years in a technical role within manufacturing—ideally passive fire, acoustic materials etc.
* Proven experience managing budgets and leading teams.
* Knowledge of New Product Development (NPD) and lean processes.
* Strong business acumen and decision‑making skills.
* Excellent interpersonal, verbal, and written communication skills.
* Exceptional organisational, planning, and multitasking abilities.
* Analytical and problem‑solving mindset.
* Ability to manage multiple projects and work under pressure.
* Commitment to quality and compliance.
* Achievement‑oriented, with a drive to improve processes and outcomes.
* Holds people accountable while fostering collaboration.
* Strong influence and negotiation skills.
* Confident and self‑motivated, with resilience to overcome challenges.
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