Uptime Solutions Ltd in Crawley is seeking a First Responder Engineer to deliver 1st line IT support services, assisting customers of our MSP partners. Your role will involve troubleshooting technical issues via telephone and remote desktop support, and you will work in a hybrid model after an initial 6-month in-office training period.
The ideal candidate will have a passion for IT, possibly some IT support experience or relevant qualifications, and a customer-first attitude. Growth opportunities and mentoring to advance your skills are key aspects of the position.
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