Overview
Better places, thriving communities. M&S Store detective 45 hrs per week, 5 days a week including weekends. All travel paid for. Public Transport and/or Car mileage. Location – M&S Bridgwater, Frome, Exeter, Taunton, South Bristol. Pay – £15.91. Candidate must have 5 years trackable working history in UK and a valid SIA front line license.
Main Duties
* Observe, deter and arrest those taking part in criminal activity in line with Theft Act.
* Follow ASCONE process.
* Work with SOC CCTV operators to identify and stop offenders.
* Liaison with the police forces and other crime prevention partners in the areas you will be operating, to keep up to date with crime trends in the area.
* Build local network to identify and disrupt crime.
* Report incidents accurately and in a timely fashion.
* Occasionally attend court to provide evidence.
What We Are Looking For
* As no two days at our client\'s regional stores are the same, you will need to be highly adaptable.
* You will remain calm under pressure and react quickly in challenging situations.
* Experience in a customer facing role with a strong customer service background.
* Strong communication skills (both written and verbal), preferably with a GCSE or equivalent in English.
* Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve existing working practices.
* Self-motivated with a can-do attitude and a drive to learn.
* A positive, outgoing personality looking to be part of a strong and established team.
* It is essential that you are SIA licensed – store detective experience is highly desirable.
* Exceptional observational skills; ability to handle sensitive situations and to make quick decisions.
* Confidence to challenge people when necessary.
Benefits
* Salary £15.91 per hour with benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
* Company-funded SIA Licence renewal and ongoing training.
* Flexible benefits platform offering options to tailor benefits to your lifestyle (dental insurance, discounts, cycle-to-work, etc.).
* High street discounts via MiDeals platform and access to life cover and other financial wellbeing schemes.
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