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Business support officer (pa to social worker)

Burton-on-Trent
Permanent
Business support officer
Posted: 15h ago
Offer description

This role sits within our busy Business and Executive Support team where you'll play a key role in ensuring a consistent high-level of business support across the organisation. We are a team of 32, based across East Staffordshire with offices in Burton and Uttoxeter We support a number of teams within the Children and Families Service whose mission is to create an environment where families are supported to stay together safely and live well in their communities. It's a varied role and no two days are the same so we always have to be ready to adapt when demands change. Package Description Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing. Main Responsibilities As part of a Business Support team you will be supporting Social Workers working in the East Staffordshire District. support Social Workers as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner. support Practitioners workload, convene and attend meetings, including statutory multi agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions. complete a range of administrative tasks. accurately input and maintain information systems, ensuring children’s/families/system records are kept up to date. undertake a range of financial transactions as directed including placing orders for services/equipment, which may include the use of Purchasing Cards, monitor and maintaining financial records. maintain knowledge of legislation, policies, guidance, processes and best practice relating to the service area. The Ideal Candidate Full training in the use of our systems and procedures will be given. We will be looking for you to :- Level III in Business Administration or equivalent experience Interpret and accurately input and retrieve data Have experience of providing administrative support at meetings including note taking Have good written and oral communication skills at all levels – this post will involve liaising with a range of professionals and members of the public Have sensitive and attentive listening skills and able to accurately record the outcome of discussions and meetings Have a flexible approach and able to respond positively to changes in allocation of work at short notice Have numerical skills with attention to detail Have good time management and organisational skills with an ability to work under pressure to meet deadlines and on own initiative Flexibility is also required to address business needs, and we may require you to transfer to alternative teams within the service following appropriate consultation. Interviews will be held during week commencing 8th June 2026. Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Jenny Alldrick Business Support Team Leader at: Jenny.alldrick @staffordshire.gov.uk Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. About Staffordshire County Council We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire Our recruitment process: As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

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