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About Alliance Automotive Group
Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including subsidiaries and independent affiliates. We are also proud to be the home of the NAPA Racing UK British Touring car team.
Job Opportunity: Parts Advisor
We are currently seeking a Parts Advisor to join our team. In this role, you will be involved in all areas of the branch operations, with a focus on maintaining and expanding our local customer base.
Responsibilities include but are not limited to:
1. Taking orders over the phone and upselling to increase invoice value.
2. Making outbound calls to raise customer awareness and boost sales.
3. Building long-term relationships with local customers.
4. Promoting offers, discounts, and customer competitions.
5. Ensuring accurate orders to limit credits and returns, sending the right parts the first time.
Ideal Candidate:
* Punctual, organized, and efficient, with the ability to meet deadlines.
* Proactive and enthusiastic when engaging with customers.
* Empathetic and able to demonstrate good communication skills.
* Professional demeanor and excellent communication skills.
What We Offer:
* The opportunity to join a global market leader.
* Exclusive discounts and cashback from major retailers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
* Opportunities for career progression and tailored training.
* Free pension advice from our standard pension provider.
* Access to health, wellbeing, and financial tools.
* The potential to earn a performance-based bonus, paid monthly.
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