Overview
Position Type: Full-time
Position Overview: Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.
Responsibilities
* Provide excellent customer service to internal and external customers through prompt response and courteous communication.
* Assist the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.
* Initiates orders for XR, MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.
* Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.
* Coordinate patient/clinic flow together with medical assistants. Assist with hands-on duties such as splint removals, injection prep.
* Anticipate ways to improve patient care and experience.
* Assist in the evaluation, development and effectiveness of systems and protocols.
* Participate in professional development activities and maintain professional affiliations.
* Other duties as assigned.
Qualifications / Requirements
Knowledge / Skills / Abilities Required
* This position is to scrib e for a provider.
* High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.
* Knowledge of EHR system.
* Excellent communication skills.
* In-depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities.
* Must be able to spell accurately.
* Strong organizational skills.
* Ability to multi-task and prioritize.
* Ability to remain calm under pressure.
* Ability to maintain quality control standards.
* Knowledge of HIPAA and OSHA requirements.
Salary
Salary: $17.50 - $25 / hour
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