The Royal Marsden NHS FT Pathology Services are committed to the highest level of quality in patient care and support for research. Our Clinical genomics laboratories have successfully completed initial ISO 15189 assessments and some reassessments. We wish to recruit a Quality Officer to work with the Clinical Genomics Operational team and the Pathology Quality management team to work in an exciting project to merge Molecular Diagnostics and Cytogenetics into one unified QMS and to develop further what has already been achieved and to lead the teams to future successes.
The post holders will be responsible for working with staff across both units. You will need to be keen with good attention to detail, have a good working knowledge of ISO 15189:2012 and be able to carry out audits, root cause and trend analysis with a view to producing reports.
Main duties of the job
The key responsibility is to carry out compliance management for the Clinical Genomics laboratories department in conjunction with the Pathology Quality Manager and laboratory staff in Clinical Genomics. This role will be instrumental in implementing the necessary changes for the merge of Molecular Diagnostics and cytogenetics laboratories UKAS scopes and to, as a single UKAS Schedule of Accreditation, become increasingly more effective in the quality and regulatory compliance of its services to ISO 15189.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For more information please refer to the job description and personal specification
Ensuring departments are completing compliance tasks according to plan.
Contribute to the Pathology quality annual management review.
Manage the progress of outstanding actions, and records and coordinates new resulting actions as well as CAPA initiatives.
Carry out the schedule for the auditing and surveillance of the quality management system for Clinical Genomics as directed by the Pathology Quality Manager.
Monitors effectiveness of the quality management system in the department and reports back to the discipline leads and Pathology Quality Manager.
Attend Quality and Risk Management Meetings, providing a comprehensive Quality Report for each discipline.
Person specification
Skills and Abilities
* Strong communication skills in all media including e-mail, phone
* Ability to teach / educate
* Ability to produce documents of publishable standard
* Ability to use in-house IT systems
* Competent in use of main Microsoft software applications
* Able to investigate and follow up non-conformances in any discipline
Personal Qualities
* Career plan & educational aspirations
* Ability to interact with high grade staff and present negative findings
* Confident in dealing with staff
* Decision maker, can deal with unexpected situations
Specific Experience
* BMS or BSc degree, HPC registration if BMS
* Evidence of continuing post registration study
* Higher degree or equivalent
* Qualification in quality management
* Ability to formulate, perform and evaluate staff training
* Knowledge of risk management and clinical governance issues
* Ability to plan for Trust targets
* Good understanding of the principles and practice of QMS
* Good understanding of ISO 15189 standard and associated documentation
* Ability to deal with nonconformities and plan follow up actions
* Chartered Scientist status if BMS
* Ability to work across units
* Willingness to represent Pathology at external meetings
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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