Job overview
This is an exciting opportunity to join the Ophthalmology Team at Glangwili General Hospital. Applications are invited from efficient and suitably qualified individuals for the post of a full time Clinical Secretary within the Ophthalmology Team based at Glangwili General Hospital, Carmarthen on a permanent basis.
Main duties of the job
Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams and support the Medical Secretaries.
You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board’s patient database system. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.
Experience of Microsoft Word, Excel, Power Point, and E-Mail, coupled with proven secretarial skills (including audio typing skills) and previous experience of medical terminology is essential.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27/05/2025.
Person specification
Qualifications & Knowledge
Essential criteria
* Level 3, or equivalent level of competency in Word Processing and Audio Transcription.
* Knowledge of a range of secretarial procedures.
* Knowledge of Software programmes – e.g. Microsoft packages, e-mail Internet and databases.
* 5 GCSEs or equivalent
* Proof of appropriate Continuous Professional Development
Desirable criteria
* NVQ Level II Administration
Experience
Essential criteria
* Previous secretarial and/or administration experience.
* Health Service experience – familiar with the use of medical terms.
Language Skills
Desirable criteria
* Welsh Speaker (Level 1)
Circumstances
Essential criteria
* Good organisation skills
* Flexible approach to needs of the service
Desirable criteria
* Wants to develop and progress within the Health Board
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