Job Description
Established in 1981, JD Sports is a leading omni-channel retailer of sports fashion, outdoors, and gym apparel worldwide.
As an Assistant Manager, you support the Store Manager in driving sales, developing talent, and ensuring a premium customer experience.
Role Overview
You are a key force behind store success, motivating the team, driving performance, and achieving sales targets and operational excellence.
Key Responsibilities
* Support the Store Manager with daily store operations to achieve sales targets and core KPIs.
* Lead and guide colleagues on the shop floor, allocating tasks and supporting service delivery, maintaining JD standards.
* Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
* Maintain high presentation and operational standards, including pricing accuracy, tidy displays, and a safe environment.
* Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines, escalating issues appropriately.
Skills & Experience Required
* Previous experience in retail management or supervisory role (e.g., Assistant Store Manager or Supervisor).
* Strong leadership skills with ability to guide, develop, and motivate staff.
* Confident interpreting KPI and sales data to support commercial decision-making.
* Excellent communication and interpersonal skills, ensuring professional customer interactions.
* Proven success driving sales performance and contributing to KPI achievement.
Desirable Attributes
* Passion for retail, sport, fashion, and representing the JD brand.
* Professional, proactive leader with solutions‑driven mindset.
* Resilient, adaptable, and composed under pressure.
* Customer‑centric with focus on delivering the premium JD experience.
Benefits
* Incremental holiday allowance.
* Staff discount on qualifying purchases across JD Group stores and online.
* Exclusive colleague bike discount scheme.
* Discounted gym membership.
* Personal development opportunities.
* Access to apprenticeships and accredited qualifications.
Equal Opportunity
We are a proud equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. All backgrounds, identities, and lived experiences are welcomed.
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