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Supply Chain Manager (Private Hire Partnerships), stoke-on-trent
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Client:
Confidential Company
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Company Description
A national passenger transport provider is expanding its UK footprint. We’re hiring a well-connected private-hire specialist to build and manage a vetted subcontractor panel. While coverage will be UK-wide, the initial emphasis is London and the South-East.
What will you be doing
Source & sign partners: Leverage your UK PHV network (incl. WAV/minibus) to secure regional coverage; negotiate rate cards and volumes.
Plan capacity: Maintain a live map of coverage by region/vehicle type; pre-book surge and protect peak periods.
Assure performance: Hold partners to consistent standards (document checks, daily vehicle checks, geofenced arrived/completed, incident reporting); track KPIs and CAPA.
Be the connector: Work with Operations, Quality/Safeguarding, Data Protection, Fleet/IT and Finance to keep partners compliant and delivery-ready.
What you will bring
A deep UK PHV network and a track record of spinning up subcontracted capacity quickly.
Hands-on experience onboarding and managing PHV operators for public-sector or other critical services.
Working knowledge of operator licensing and local-authority requirements; comfortable with safeguarding expectations and basic data-sharing.
Familiarity with modern dispatch & telematics platforms.
Strong negotiation skills, clear communication, and calm delivery under time pressure.
Nice to have
Experience with transport aggregators (e.g., CMAC, Karhoo, Transferz) or multi-lot national contracts.
Exposure to ISO-aligned assurance and corrective action planning.
What success looks like
Time-to-onboard: ≤ 10 working days from first contact to “live & compliant”.
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