JOB TITLE: Office /Customer Administrator
JOB TYPE: Permanent
JOB LOCATION: Wisbech
JOB SALARY: up to £28000 if you have similar industry experience and are an Excel whizz!
JOB HOURS: hours per week, Monday to Friday
JOB WORKING ARRANGEMENTS: 100% office based workingYour newpany
This well-established family business, located in the Wisbech area, is known for its hands-on, practical approach andmitment to quality. With a modern office environment, a friendly and easy-going team, and a reputation for reliability, they offer a stable and supportive workplace. Thepany values initiative, teamwork, and a proactive mindset – making it a great fit for someone who enjoys solving problems and keeping things running smoothly behind the scenes.As one of the team who has been with them for over 15 years has decided to retire, we're looking for an excellent customer administrator to take over from her.
Your new role
As an Office Administrator, you’ll be joining a small but busy team, supporting day-to-day operations across administration, clientmunications and job bookings. You’ll be responsible for managing office tasks independently and collaboratively, ensuring deadlines and service levels are met. The role includes logging job details into the in-house system, coordinating documentation for payroll and billing, and assisting with invoice production and payment reconciliation. You’ll be a key point of contact for clients and suppliers, handling enquiries via phone, email, and written correspondence.
What you'll need to succeed
1. Proven experience in office administration within a busy environment
2. Strong MS Office skills – especially Excel but also Outlook, and Word
3. Confidence working independently and as part of a team
4. Brilliantmunication skills as you'll be talking to customers & clients a fair bit in this job
5. High attention to detail and a discreet approach to handling sensitive information
6. Ability to prioritise tasks, multitask effectively, and meet deadlines
7. A proactive attitude – someone who spots problems and takes initiative to resolve them
What you'll get in return
This is a great opportunity for someone looking for a stable, office-based role in a friendly and modern working environment. You’ll benefit from:
8. A full-time, Monday to Friday schedule with flexible start time, finish time and lunch options
9. 20 days' holiday plus 8 bank holidays (with a Christmas shutdown, so you'll never have to negotiate working over the festive period with your colleagues again!)
10. On-site parking and very close to the nearest bus stop, so really easy to get to
11. A friendly team culture that values initiative and problem-solving
12. The chance to expand your skills in finance-related admin tasks like invoicing and payment reconciliation
If you're looking for a role where your organisational skills and initiative will be appreciated, this could be the perfect next step.