Repairs Maintenance Planner
Location: Kingston Upon Thames
Rate: Up to £19ph
Contract: Temporary - 3 Months
Key Responsibilities
- Scheduling appointments and managing resident diaries.
- Planning and coordinating operatives' and contractors' workloads.
- Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
- Raising and updating jobs on internal systems.
- Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
- Handling incoming calls and emails from residents, clients and contractors.
- Supporting supervisors and contract managers with administrative duties.
- Maintaining accurate records and ensuring compliance with company procedures.
- Assisting the wider administration team with day-to-day office duties.
- Delivering excellent customer service and resolving scheduling queries.
Skills & Experience
- Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
- Experience within social housing, property services or construction is highly desirable.
- Excellent organisational and time management skills.
- Strong communication skills with the ability to liaise with a range of stakeholders.
- Ability to prioritise workload and work effectively in a busy environment.
- Good IT skills including Microsoft Office and scheduling systems.
- Strong attention to detail and a proactive approach to problem-solving.
- Customer-focused with a professional telephone manner.
Equal opportunities employer.
