Detailed job description and main responsibilities Report any observed changes in the patient's physical or psychological needs to the registered practitioner. Provide support to the registered practitioner, and where appropriate, other members of the ward / department clinical team as required. Initiate a response to and participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition. Undertake transfer/escort of patients from one area to another within their scope of practice and after appropriate delegation from the registered practitioner. Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are adhered with. Perform area specific clinical competencies to enhance the delivery of patient care. (List of Specific Personal Care Interventions can be found in Appendix 1). Nutrition and Hydration: Assist in the preparation of patients prior to meals and beverages providing assistance in feeding / drinking where appropriate. Correctly record and monitor dietary intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient. Communication: Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners. Undertake clerical duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, as required. Listen to and value the views of patients and their relatives and / or on their experience and discuss this with registered practitioners in order to improve care and patient experience. Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required. Infection Prevention and Control: In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are adhered to at all times. Maintain cleanliness in the work environment in line with UHL Health and Safety and Infection Prevention policies and guidelines. Prepare and maintain environments for clinical procedures under the direction of a registered practitioner. General Ward / Department Duties: Under the direction of a registered practitioner, organise the supply and maintenance of materials and ward or department equipment, ensuring they are placed in the correct area and present no hazards to staff, patients, or visitors. Assist in the transfer of materials and equipment as requested. Clean and return equipment utilised in procedures and treatments to the Decontamination Unit or dispose of as appropriate. Assist with the checking and recording of deliveries to the clinical areas against original orders. Assist with stock rotation, minimising the risk of equipment being out of date. Use IT systems where appropriate and trained to do so, to record patient information. Education and Training : Recognise and consistently works within boundaries of the role. Maintain responsibility for their own continuing professional development needs and take part in the annual appraisal process to help identify future development requirements. Assist in the orientation of new staff / learners to the ward or department. GENERAL This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require. You will be required to maintain compliance with all statutory and mandatory training requirements. The link to the Trust's policies and procedures is: https://secure.library.leicestershospitals.nhs.uk/PAGL/SitePages/Home.aspx Person specification Training and Qualifications Essential criteria Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting Level 2 qualification in health care OR equivalent knowledge and skill. Depending on the role requirements, on completion of the Care Certificate demonstrating evidence of clinical knowledge, skill and competence plus further experience/competence equivalent to a level 3 qualification, the worker will move to a Senior Healthcare Assistant role at band 3 AfC. Holds Functional Skills Level 1 Maths and English or education equivalent Experience Essential criteria Experience working in a healthcare, social care organisation/setting or service industry requiring people contact. Desirable criteria Experience of working within a health care environment. Communication and relationship skills Essential criteria Good communication skills (written and verbal) and this is visible in Supporting information Able to work as a team. Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff. Analytical and judgement skills Essential criteria Able to work on own initiative, following direction/supervision by a Registered Practitioner Skills Essential criteria Able to carry out well defined routine tasks. Committed to delivering high standards of patient care. Friendly, open, empathetic, and compassionate. Professional outlook and positive attitude. Desirable criteria Computer skills Commitment to Trust Values and Behaviours Essential criteria Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Additional Information Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms. Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you. UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria. Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs. Disclosure and Barring Service Check Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment. The current price of a check is £38 for an enhanced and £18 for a standard check. COVID 19 Risk Assessment Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer. The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors. If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager. Covid Vaccination Status Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated. University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities. Employer certification / accreditation badges