Overview
Join to apply for the Service Desk Engineer role at Places for People. We are looking to recruit a Service Desk Engineer on a permanent basis. This role is based out of our Hoddeson office 5 days a week. Reporting to the Service Desk Manager, this is a great career opportunity to join a large, organically growing, market leading managing agent. You will also analyse and resolve security breaches and vulnerability issues in a timely and accurate manner.
Responsibilities
* As an IT service desk engineer you are essential in delivering a high-quality front-of-house IT service that continuously improves our customers\' experience.
* The IT Service Desk will proactively develop and maintain strong, positive working relationships with customers and IT colleagues.
What You Need to Know About You
The ideal candidate will have experience in a similar role. Knowledge of MS Technologies such as Azure, Citrix and Service Now is desired.
The Successful Candidate Will
* Have an MSP Background
* Have worked in a Service Desk role
* Be familiar with MS technologies
Benefits
* Competitive salary, with a salary review yearly
* Pension with matched contributions up to 7%
* Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
* Cashback plan for healthcare costs – up to £500 saving per year
* A bonus scheme for all colleagues at 2%
* Training and development
* Extra perks including huge discounts and offers from shops, cinemas and muchmore
What\'s Next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team.
Safeguarding and Equality
Safeguarding: At Places for People, safeguarding is everyone\'s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces: We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident: We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent: Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn\'t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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