Barchester's people services team have a new opportunity for a HR Services Lead to join our established team. This key role will lead our team of knowledgeable and multi-skilled HR-Co-ordinators and HR Administrators to deliver an effective service to colleagues across the UK. You will support the continuous improvement of the service delivered to ensure that we deliver a great experience for anyone that engages with the team.
With a rapidly expanding portfolio of care homes and hospitals across the UK, this role is key to ensuring the delivery of an exceptional transactional people process to more than 250 sites across the country.
This is a permanent, remote position, with occasional travel UK Wide. We are offering an impressive rewards and benefits package, including:
Competitive starting salary
25 days annual leave, plus bank holidays
Ability to work from home
Enrolment in our group pension plan, with a 3% employer contribution
Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
Access to a wide range of retail and leisure discounts at big brands and supermarkets
Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
Confidential and free access to counselling and legal services
Are you the right candidate for this opportunity Make sure to read the full description below.
Required experience, skills and knowledge:
Experience of full end to end employee life cycle management or equivalent service experience, ideally in the care sector
Previous experience of HR Operations/HR Services transformation
Prior experience of leading a team of individuals to deliver results
Ability to communicate at all levels and build strong partnerships with key stakeholders
Strong organisational skills with attention to detail
Familiarity with continuous improvement, project and change management techniques
Experience of implementing an HRIS system and writing HR policies and procedures would be advantageous
Full UK driving licence, with ability to travel to Inverness on a regular basis
Role and responsibilities:
Leading a team of HR Coordinators and Administrators
Develop the team to ensure they are multi-skilled and able to respond to queries from multiple channels
Build and retain a highly engaged team that are committed to contributing to the businessobjectives
Create a one team ethos to ensure the effective delivery of employee lifecycle processes, and drive first contact resolution
Escalate high risk issues to the HR Services Managerand support with resolution
Work collaboratively with wider People services and HR function to ensure operational effectiveness of service delivery
Oversee HR systems to ensure people data accuracy and provide reporting
Ensure all processes are compliant with the General Data Protection Regulations
If you'd like to use your expertise in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.