🧵🕴Customer Experience Sales Representative - Luxury Menswear & Bespoke Tailoring 👔🪡
💰 Salary: £35,000 - £38,000 + annual commission
🕐 Hours: 40 hours
📅 Start: Immediate (happy to wait for notice period)
📄 Contract: Permanent
📍 Location: West London – Mayfair
🚀 Culture Guru is proud to be recruiting on behalf of a prestigious tailoring house located on the iconic Savile Row - a brand known not only for its exquisite garments but for curating an experience worthy of royalty.
💫 This is far more than a retail position. It is an invitation to become part of a gentleman’s consultancy, where elegance, emotional intelligence, and personalised service sit at the core of every client interaction.
Whether you're engaging with a global executive or a discreet member of generational affluence, this role requires a refined presence and an intuitive approach to client care.
🤝 Responsibilities of the role, but not limited to;
* Deliver an elevated in-store and online experience, marked by warmth, discretion, and world-class service.
* Build sincere, intelligent relationships with each client, adapting your energy and communication style to suit their individual needs.
* Be informed and well-versed in global affairs, fashion, and etiquette to engage in meaningful conversation with clients from all walks of life.
* Maintain pristine store presentation and merchandising, ensuring everything from garments to tissue paper reflects the artistry of the brand.
* Handle online orders and customer enquiries with care, efficiency, and charm.
* Demonstrate detailed knowledge of garment construction, fit, and fabric, treating each piece as the living art it is.
* Support stock management, visual merchandising, replenishment, and daily operational excellence.
* Uphold the values of discretion, craftsmanship, and timeless sophistication that define this iconic tailoring house.
🤩 Desirable attributes of the successful candidate
* Emotionally intelligent, charismatic, and confident without ego.
* Exceptionally well-presented and articulate, with the ability to hold engaging conversations with ultra-high-net-worth individuals.
* Experience in high-end retail, luxury hospitality, or bespoke fashion environments.
* Naturally adaptable - a chameleon who reads the room and tailors their approach accordingly.
* Passionate about craftsmanship and the art of tailoring, with a reverence for quality and detail.
* Organised, proactive, and grounded in service - always seeking to go the extra mile for the client.
🎯 This is a unique opportunity to represent a legendary tailoring brand in the heart of Mayfair, joining a team where heritage, heart, and high standards go hand in hand.
👉 To apply, please send your CV today!