Overview
Join to apply for the Associate Resolutions Business Partner role at Medway NHS Foundation Trust. We have an opportunity to join our newly established Resolutions Team, focused on delivering formal ER investigations and positive resolutions to staff concerns.
The post holder will be an experienced manager in ER matters or an HR practitioner who will take on complex investigations, undertaking these promptly, efficiently and independently. The post holder will also provide oversight and support to the team of investigators, ensuring best practice and consistency in investigation processes. The post holder will be responsible for the delivery of a range of resolution options, including conducting facilitated meetings and mediation with staff. The post-holder is responsible for undertaking complex commissioned employment investigations which are principally as a result of, but not limited to, conduct, performance, right to work, fraud, and grievance matters. The post-holder will handle all parts of the investigation process from receipt of the allegation or concern, through to making representations at hearings and tribunals as necessary. The aim is to ensure that all processes are undertaken in a way that supports a fair and just culture. The post-holder is responsible for the case management and application of mediation and facilitated conversations to resolve concerns which are principally as a result of, but not limited to, conduct and grievance matters, where informal resolution is a suitable option. A human centred and informal resolution approach will be at the heart of the guidance provided.
Responsibilities
* Manage complex Employment Relations investigations promptly and independently.
* Provide oversight and support to a team of investigators to ensure best practice and consistency of investigation processes.
* Deliver a range of resolution options, including facilitated meetings and mediation with staff.
* Undertake complex commissioned employment investigations (e.g., conduct, performance, right to work, fraud, grievance).
* Oversee the full investigation process from receipt of the allegation through to representations at hearings and tribunals as necessary.
* Apply case management and mediation/facilitated conversations to resolve concerns where informal resolution is suitable.
* Promote a human-centred and informal resolution approach in guidance and practice.
Qualifications and experience
* Experienced manager in ER matters or an HR practitioner with a track record of managing complex investigations.
Organisation and values
We are aligned with our mission of the Best of Care by the Best of People and Patient First. We value Bold, Every person counts, Sharing and open, Together. The Trust supports flexible working opportunities.
Contact for details
For further details or informal visits contact: Name: Emma Wilson, Head of ER; Email: emma.wilson1@nhs.net
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