Taskmaster are currently recruiting for a Traffic Despatcher for our client based in Milton Keynes.
Duties:
- Operators Licence compliance.
- Deputise for Senior Traffic Dispatcher when required.
- Driver engagement (de-brief and ad hoc meetings).
- Process and manage customer service request logs.
- Investigate service failures and action the appropriate corrective action.
- Action out of positions and update photos taken by drivers on the system.
- Liaise with Workshop, driver, and Operations regarding all defects.
- Process and manage the Overweight Vehicle Report.
- Manage Hazard & Near miss reports to successful resolution.
- Action disposal ticket entries.
- Tachograph download from vehicle(s).
- Full root cause investigation and follow up documented process for drivers infringements.
- Service failure investigation and remedial actions to correct.
- Disposal ticket investigation/audit.
- Vehicle defect reporting.
- Driver debrief daily audit.
- Drivers Hours infringements manag...
