Salary£39,200 LocationHybrid - weekly presence required in Peterborough, Rushden or Boston office As a Welfare Benefits Advisor at Amplius, youll provide specialist welfare benefits and income-maximisation advice to support customers financial wellbeing and help them sustain their tenancies. Youll deliver compassionate, person-centred support, ensuring customers receive the benefits theyre entitled to and helping them build long-term financial stability. Salary: £39,200 car allowance Contract: Permanent Your week: 36.25 (Mon Fri) Location: Hybrid covering North and/or Central area (weekly presence required in Peterborough, Rushden or Boston office) Snapshot of your role Support customers to maximise income through benefits, grants and other entitlements Complete financial health checks, identify risks and provide tailored advice to support tenancy sustainment Help customers complete benefit applications, reconsiderations and appeals, including tribunal representation Liaise with DWP, local authorities and partner agencies to resolve benefit-related issues Provide budgeting and money management advice to build financial capability and resilience Support customers at risk of financial hardship, accessing hardship funds and signposting to specialist services What were looking for Experience delivering welfare benefits or financial inclusion advice in housing, local authority or advice agency settings Experience supporting complex claims, reconsiderations and appeals Knowledge of the UK welfare benefits system including Universal Credit, Housing Benefit, PIP and legacy benefits Experience providing budgeting advice and managing a caseload Empathetic communicator able to explain complex information clearly and sensitively Desirable CIH Level 3 in Housing or equivalent (or working towards) Experience representing customers at tribunal hearings Familiarity with CRM systems such as Microsoft Dynamics Knowledge of financial inclusion initiatives, fuel poverty schemes or income maximization strategies A full UK driving licence, access to own car and willingness to travel to customers homes as and when is required. DBS clearance may be required for this role. Please read the attached Job Description before applying so you understand the full scope of the role. Timeline Closing: 20th February Phone Screenings: 3rd March Virtual Interviews: 10thMarch Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.