Availability Window
* Sun: 05:30–23:15
* Mon: 05:30–23:15
* Tue: 05:30–23:15
* Wed: 05:30–14:30
* Thu: 05:30–23:15
* Fri: 05:30–23:15
* Sat: 05:30–23:15
Shift Leader Rate of Pay: starts from £14.76 an hour; increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Minimum guaranteed hours: 16 per week. Flexible hours are available where possible, with a minimum of 12 hours per week. Shift schedules are provided three weeks’ notice in advance.
Customers are at the heart of everything we do. As a Shift Leader you’ll help customers and run the store smoothly. You’ll face interesting challenges overseeing the shop floor and improving customer, colleague and community experience daily.
As a Shift Leader you will:
* Work in a fast‑paced retail environment, with a wide variety of tasks.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to ensure they leave the store with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback to the team.
* Guide and support colleagues in‑store, ensuring the store is a safe place to work and shop.
* Maintain a strong understanding of store performance and assist managers in delivering actions that improve how the store runs.
* Lead from the front and set a great example for colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
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