POSITION SUMMARY:
The Sales Coordinator is expected to provide a full sales processing and support service to Lee Products Ltd and its customers including as necessary, the European subsidiaries, India and Middle East. They will be responsible for developing and maintaining excellent relationships with customers and suppliers and will liaise with the General Manager and Sales Engineers to be aware of specific customer situations and to meet appropriate sales targets. This may include customer visits as appropriate.
ESSENTIAL FUNCTIONS:
* Quoting in dollars and sterling either written or verbal as well as processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc.
* Ensuring customers' specifications are met, e.g., Quality, customer discount schemes, special pricing, First Article Inspections, Export Control/ITAR.
* Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers as well as sending order acknowledgements.
* Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules.
* Support stockroom staff to pick, pack and despatch goods in a timely manner to the customer.
* Thorough checking and authorising Certificates of Conformance
* Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES:
* Time management, planning and organizing
* Written and oral communications
* Is systems and process orientated with high attention to detail
* Is a proficient user of MS Office including Outlook, Word & Excel
* Is flexible, reliable, proactive, and enthusiastic
* Has a professional and confident manner in person and by telephone
* Experience with SAP B1/ERP/inventory systems an advantage
EDUCATION AND/OR EXPERIENCE
:
High school diploma or equivalency plus additional specialized training (can be on-the-job training). Over three years and up to five years of related computer experience.
PHYSICAL AND VISUAL REQUIREMENT:
Position requires constant mental/visual demand viewing computer screens and data, in addition to extensive keyboarding, finger dexterity, and eye/hand coordination.
LANGUAGE SKILLS:
Constant oral and written communication in English. Considerable interaction with others discussing work issues.
MENTAL DEMANDS AND REASONING ABILITIES:
Constant mental demand. Logic and reasoning along with decision making required.
WORK ENVIRONMENT/TRAVEL:
Work is performed in an office environment. No travel required.
Note:
This position description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are
essential
job functions and requirements. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the
minimum
levels of knowledge, skills, or abilities. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. The company reserves the right to modify, change or add to the position's job duties and responsibilities as business needs may require.