Overview
About the role: Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go – to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day to day tasks such as organizing the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.
Responsibilities
* Manage shifts within Argos stores and coach colleagues to deliver excellent customer experiences.
* Lead the full store operation in the Store Manager’s absence and allocate resources to day-to-day tasks (e.g., organizing the warehouse, taking deliveries, serving customers).
* Direct a team with day-to-day coaching and on-the-spot guidance to support delivery of brilliant experiences for colleagues and customers.
* Stay at the core of our products and services, using commercial awareness to drive sales and profitability.
* Support the Store Manager to ensure the store is safe and compliant.
* Work towards and deliver KPIs with the aim of driving profitability for the store.
* Develop and maintain a growth mindset, helping others grow.
Qualifications / What makes a brilliant Argos Shift Manager
* Experience of organising, running, and planning for a fast-paced operation.
* Comfortable directing a team and providing day-to-day coaching and on-the-spot guidance.
* Strong commercial awareness with product knowledge to understand customers and drive sales.
* Ability to work towards and achieve KPIs to support profitability.
* Growth mindset and willingness to develop and help others grow.
What we offer
We truly value our colleagues and provide a market-leading benefits package:
* Discount card – 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday and 15% at Argos every payday.
* Free food and hot drinks provided for colleagues in all our stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – we’ll match 4% of your contributions.
* Sainsbury’s share scheme – build up an investment at discounted rates.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Colleague networks – connect with like-minded people to help fulfil your potential.
* Cycle to Work scheme – hire a bike and cycling equipment with tax and NI savings.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
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