AC HOTEL BY MARRIOTT GLASGOW — MAINTENANCE MANAGER
The AC Hotel by Marriott Glasgow blends heritage architecture with contemporary design, offering a seamless experience for our guests to focus, be present, and connect. Located next to iconic George Square, our 245 purposeful hotel rooms combine form & function, creating a harmonious atmosphere for our guests. The hotel also features The Collector’s Hall a stunning Grade A listed events and heritage space blending historic charm with modern elegance, hosting weddings, conferences and special events.
ABOUT THE ROLE
As the Maintenance Manager, you’ll lead the hotel’s maintenance team to ensure all hotel facilities including guest rooms, back-of-house areas, hotel infrastructure and event spaces are maintained to the highest standard. You’ll be hands-on, organised, and confident managing a varied workload as part of a busy, guest-facing environment.
This is a full-time position (40 hours per week). Due to the nature of hotel operations, shift work, weekend rotation, and occasional out-of-hours emergency work will be required.
A DAY IN THE LIFE OF MAINTENANCE MANAGER
Reporting to the Deputy General Manager, your day may include:
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Leading and managing the maintenance team to ensure fast response and efficient resolution of remedial issues
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Overseeing planned preventative maintenance programmes and daily reactive maintenance tasks
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Performing and supervising repairs across electrical, plumbing, HVAC, painting, joinery and general building services
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Ensuring facilities are presented to a high standard for guests and clients
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Conducting regular inspections of guest rooms, public areas and event spaces to proactively identify and remedy issues
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Responding promptly to guest and team requests, ensuring comfort and service expectations are met
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Managing maintenance documentation: work orders, health & safety logs, compliance records and reports
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Liaising with all hotel departments, external contractors and suppliers for specialist or large-scale works
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Supporting Health & Safety standards throughout the hotel and ensuring compliance with regulations
WHAT WE NEED FROM YOU
We hire for attitude and potential, but here are key requirements for success:
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Leadership & Team Management: Previous management experience leading a maintenance or facilities team
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Practical Technical Skills: Hands-on experience with general building maintenance including plumbing, electrics, painting, joinery and HVAC systems
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Problem-Solver: Ability to think on your feet, prioritise effectively, and tackle a varied workload
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Health & Safety Knowledge: Strong understanding of workplace health & safety standards and compliance
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Customer Service: Excellent guest service skills — you’ll often interact with guests and event organisers
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Communication Skills: Strong communicator, able to collaborate with colleagues, contractors and senior managers
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IT Skills: Competent with computer systems for maintenance management, record keeping and reporting
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Flexibility to work shift patterns, weekends and occasional out-of-hours duties
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
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Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
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Extra days holiday for your birthday
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Flexible working arrangements
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Discounted Gym Membership
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Discounts for supermarkets, high street retailers and cinema tickets
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Team social events
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Employee Assistance Programme and access to counselling support
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Future opportunities to develop within RBH Hospitality Management — we actively encourage internal development and progression
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Free meals on duty — saving you over £1000 per year
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And more…
To learn more about our full benefits package, watch our employee benefits video.
JOIN OUR FAMILY
At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability, and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.