Are you ready to make a positive impact in the micro-mobility industry? Join our dynamic team as a Fleet Generalist (Street Patroller) and be a vital part of enhancing urban transportation experiences!
Position: Fleet Generalist (Street Patroller)
Contract Type: Temporary
Hourly Rate: £12.83
Contract Length: 2 months
Working Pattern: Monday to Friday 9am - 5pm
About the Role:
As a Fleet Generalist, you will be the heartbeat of our operations, working directly with our riders to ensure a seamless experience. This is a fantastic opportunity to gain hands-on experience in the field while collaborating with various teams to drive improvements and promote our services.
Key Responsibilities:
Validate parking areas throughout the city to ensure optimal space utilisation.
Patrol on a bike to repark our bikes and maintain a neat, tidy environment.
Conduct in-field quality checks, identifying and flagging any damaged bikes.
Provide valuable feedback to the city success team regarding current and potential parking locations.
Assist in recovering lost and missing bikes, helping to keep our fleet on the move.
Report any instances of user misconduct, such as riding on pavements.
Engage in marketing events and promote our services, assisting riders with inquiries about creating accounts and safely riding.Who You Are:
You possess professional working proficiency in English (spoken and written).
Customer service is your forte, and you have an approachable nature.
You can navigate communication with multiple stakeholders simultaneously.
Problem-solving is second nature to you, and you always seek to enhance processes.
You understand the bigger picture and strive to recommend improvements.Why Join Us?
Empowerment: We believe in empowering our employees to learn and grow across various departments, helping you become a well-rounded team member.
Team Collaboration: You'll work closely with diverse teams, gaining insight into how operations scale across different functions.
Impactful Work: Your efforts will directly contribute to improving the urban mobility experience for our riders