Department Accommodation Services Location Joseph Priestley Building Salary £38,050 to £44,131 per annum Permanent Post Type Full Time Release Date 13 February 2026 Closing Date 23.59 hours GMT on Friday 27 February 2026 Interview Date Wednesday 11 March 2026 Reference E726010
Birmingham City University – City Centre Campus
Birmingham City University is a large, vibrant and diverse university located in the heart of Birmingham. We are proud of our inclusive community and our commitment to delivering an outstanding student experience. We are now seeking an experienced and motivated Accommodation Manager to join our small, dedicated team and lead the management of one of our modern halls of residence.
The Role
This is an exciting opportunity for an experienced manager looking to advance their career within a dynamic higher education environment.
You will directly manage a team of five staff and take responsibility for the day-to-day management of a university-managed hall of residence on the City Centre Campus. You will ensure a highly customer-focused service for students, staff and stakeholders, in line with the Universities UK Code of Practice.
Through Effective Leadership Of The Accommodation Team, You Will
Develop and implement operational plans for accommodation service delivery
Ensure accommodation services are delivered to required standards and performance levels
Prioritise student welfare and manage pastoral matters with empathy and professionalism
Monitor expenditure, ensuring services remain within budget and deliver value for money
Work collaboratively with relevant university teams to ensure compliance with all health, safety, wellbeing and environmental policies
Essential Criteria
Proven experience managing and delivering high-quality accommodation services
Experience working with either the Universities UK or Accreditation Network UK Code of Practice
Experience in a highly customer-focused role
Demonstrated success in managing teams to deliver high standards of performance
Excellent communication skills, with the ability to engage effectively with a wide range of stakeholders
Strong IT skills, including Microsoft Office
Excellent planning and organisational skills, with the ability to manage your own workload and that of your team
Full First Aid qualification (training can be provided)
Flexibility to work outside normal office hours, including evenings and weekends, to support operational needs
Desirable Criteria
Degree-level education (or equivalent) in a relevant subject, such as hospitality
Experience working within the higher education sector
Strong report writing and presentation skills
Why Join Us?
This is a rewarding opportunity to play a key role in shaping the residential experience of our students while leading a dedicated team in a supportive and forward-thinking environment.
If you are an experienced accommodation professional with strong leadership skills and a passion for delivering excellent service, we would love to hear from you.
Why not take a look on the interactive map that shows the facilities across campus.
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Further Details
Job Description
Email details to a friend
Apply Online
Share
View All Vacancies