The Role
Superdry's Brand Creative department is a fast-growing team located in Cheltenham, focusing on world class content creation. We are continually innovating and setting new industry standards for showcasing thousands of products across multiple channels. We require someone with a knowledge of retouch and art working processes to play an important role in defining breakthrough asset management solutions for Superdry. The Asset Co‑ordinator will be a vital member of the Brand Creative team, reporting into the Creative Traffic Manager and working alongside the retouch & art‑working teams, providing solutions that shape the future of the brand's workflow processes for retouching, art working, and digital asset management.
You Will
* Oversee digital asset throughput across the Brand team's server estate and through the workflow management system
* Process, verify and handover digital assets for B2B & B2C platforms. Checking file naming, and alignment within style guides
* Certify that all images meet quality standards, responding to and completing queries from the studio
* Work to understand our bespoke studio processes and the storage of imagery
* Collaborate with a team of in‑house retouchers & artworkers, contributing ideas and solutions around process to ensure assets are delivered efficiently
* Be a stakeholder, along with the Creative Traffic Manager & Photography Manager, in the research and implementation of new Digital Asset Management & automation tools to ensure our assets are supplied to Superdry teams and partners effectively around the world
* Implement and maintain new workflow processes for e‑commerce retouching to ensure the smooth handover of assets between teams
* Implement and maintain new processes for managing e‑commerce assets with external suppliers, creating efficient outsource and delivery schedules, working closely with the Head of Creative Operations & Creative Traffic Manager on procurement and negotiation of rates to secure the best deals for Superdry
* Act as a guardian for asset management; be the first point of contact for routine image requests across the business, escalating queries where appropriate
* Support Traffic Manager with allocation of projects relating to retouch and artwork
* Search databases & servers to identify which images are available for use and carry out delivery of assets
* Be the main point of contact for our external retouching suppliers, trafficking the retouched imagery for B2B & B2C, solving problems and ensuring images are delivered to the standard we expect
* Support Traffic Manager with quality control measures, owning this area for the retouching team to ensure assets are delivered to a high standard and correct specifications
* Apply strict quality control measures when reviewing assets delivered by external suppliers, providing an extra level of QC for internal retouch and artwork teams to catch imperfections prior to delivery
* Manage the colour correction process, ensuring images retouched by internal team or external partners are true to product and consistent across files
* Help the Creative Traffic Manager research training that would benefit the team, ensuring the team is constantly testing new techniques and sharing creative inspiration and ideas to keep the team engaged and inspired
* Implement new process for B2B asset delivery, with regards to IT handover, ensuring our team is working efficiently
* Assist in streamlining communication between the Photography, Retouch and Content teams to ensure all stakeholders are clear on project status, hosting weekly status meetings
You Are
* An experienced studio assistant, administrator or production co‑ordinator with 2–3 years experience
* Proficient in the use of Microsoft Office suite of programmes or their Google Workspace equivalents
* Familiar with working with a high volume of data, preferably in a fast‑paced creative agency environment
* Knowledge of retouching and art‑working processes, different file formats and Adobe creative software is a bonus
* Organised, with excellent attention to detail
* Comfortable communicating with stakeholders at all levels
* Friendly and approachable
* Ideally interested in photography and all aspects of creative work
* Ideally familiar with Creative Force, Capture One Pro, Photoshop and Bridge
Benefits
* 25 days annual leave, plus bank holidays and a holiday buying scheme
* An additional day off to celebrate your birthday
* Family‑friendly working policies including enhanced maternity, paternity and adoption leave
* Company pension scheme
* Life assurance policy covering all employees while at Superdry, providing a lump sum of up to four times the annual salary
* 50 % staff discount in store and online
* On‑site store for staff with heavily discounted sample stock
* Health cash plan available to all employees
* Flexible working with core hours between 10 am and 4 pm
* Access to on‑site parking and free electric car parking points
* Learning and development materials to support career growth
* Paid time off for volunteering activities
* A global employee assistance plan that is free and confidential
* Cycle‑to‑work scheme
* Local discounts with businesses across Gloucestershire
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