A well-known leisure and hospitality company in the UK is seeking an experienced Business Analyst to help drive a customer experience transformation. This role involves defining business requirements across several workstreams and requires strong stakeholder management skills. You'll be responsible for bridging the gap between strategic goals and operational needs, supporting improvements in customer experience, particularly focused on how customer data flows through the business. The position offers £500-£600/day, hybrid working, and a six-month initial contract with expectations for extension.
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