Job Title: Customer Hire & Sales Co-ordinator
Location: Preston (PR2)
Hours: Monday to Friday, 8 hours per day, flexible from 0800-1700
Pay: Up to £28,000 per annum
Our well-established client is looking for a Customer Hire & Sales Co-ordinator to work on one of their biggest accounts.
The ideal candidates will have office-based Customer Service experience as well as being very articulate, with a good eye for detail and good communication and organisation skills.
The primary function for these roles is to ensure all business between the client and their major customers is carried out in an efficient and timely manner.
The role will include, but not be limited to:-
· Operating and maintaining a spreadsheet recording all plant movements.
· Dealing with all telephone enquiries from customers, raising the contract on Smart Office quoting a valid order number and correct rate.
· Obtaining detailed information from customers requesting equipment or reporting breakdowns
· Source and re-hire equipment ensuring both best price and quality.
· Liaise with depots to ensure that plant is available.
· Prevent invoice queries arising by ensuring contracts are raised accurately.
· Use Smart Office to locate plant and check correct rates are being used.
· Reporting errors on rates to Major Account Managers.
· Produce weekly reports for customers showing all plant movements.
· Attending occasional meetings with Major Account Managers.
· Liaise with GAP Major Account Managers and provide updates and performance reports as required
It is essential that you are comfortable working within a busy environment and able to multi-task, as well as being able to commit to working in the office for the 5 days as, due to the nature of the role, hybrid working is not an option.
The role will be an permanent role for this client.
Please apply with your CV, outlining any relevant experience, or call Vicky on 07772-535780 to discuss further
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