Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking
Trade ChannelsManager to bring fresh insights and expertise to our P&O Cruises department.
Part of the Sales team, the Trade Channels Manager leads the planning and execution of a multi-channel B2B communication strategy across social media, email and trade publications - driving P&O Cruises performance in the travel industry. This role is accountable for the Travel agent Reward & Loyalty scheme, utilising insights and analytics to deliver engaging incentives whilst ensuring P&O Cruises remains easy to do business and top-of-mind for agents to sell and recommend.
The Trade Channels manager identifies valuable trade sponsorships, events and award opportunities, providing recommendations to senior leaders to enhance visibility and appeal of P&O Cruises within the travel market. A strong influencer with marketing and leadership experience, the Trade Channels Manager inspires colleagues and direct reports to deliver exceptional B2B campaigns and experiences at every opportunity.
This pivotal role will involve:
1. Lead and manage the team to deliver a consistent, multi-channel communication strategy across social media, email, and trade publications aligned to Brand Guidelines.
2. Ensure effective trade messaging, including operational updates, product launches, sales campaigns and incentives.
3. Collaborate cross-functionally with Brand, PR, Marketing, Events and other brands to deliver impactful B2B communications.
4. Drive CRM and loyalty initiatives; shaping the user journey, growing the database and leading on the delivery of the B2B Reward & Loyalty scheme.
This role is positioned at CUK08 level within our organisation and is available on a full-time, 12 month fixed term basis. We offer hybrid work including up to two days from home.
What You'll Bring:
Your unique background and skills are what will make you stand out. We're looking for:
5. Experience of creating and managing multi-channel communications
6. Proven management and leadership experience with the expertise to effectively prioritise
7. Exceptional interpersonal and presentation skills
8. Ability to assess the ‘big picture’ and work towards improving efficiency and optimising delivery
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
9. Experience of working as part of a Sales team ideally in Travel.
10. Project management experience
11. Experience working with suppliers, agencies and/or 3rd party vendors.
12. B2B Marketing experience
13. Website CMS
14. Advertising and copywriting experience
15. Marketing studio or creative design experience
Application Guidance:
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate and looking for an opportunity to grow, we’d love to hear from you.
Why Join Us?
Working with us means more than just a role. It’s about being part of a team that values well-being and personal growth.
Read our employee experience guide to learn more about life as a Carnival UK colleague.
Here’s what we offer:
16. Employee Discounted Cruising plus Friends and Family offers
17. Annual bonus
18. Minimum 25 days leave, bank holiday allowance and holiday trading scheme
19. Recognition scheme with prizes and awards
20. Regular office events including live entertainment, lifestyle events and charity partner fundraisers
21. Extensive learning and development opportunities
22. Employee-led networks
23. Employee Assistance and Wellbeing programmes
24. Company paid Health Cash Plan and health assessment
25. In-house Occupational Health help and access to digital GP
26. Life Assurance
27. Parental and adoption leave
28. Employee Shares Plan
29. Electric Car and Cycle to Work schemes
30. Onsite restaurant offering range of healthy cooked and grab and go meals
31. Discounted retail and leisure via discounts portal
32. Contributory Defined Contribution Pension scheme
33. A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
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