Account executive

As a Client Services Account Executive at Whistl, youll be the main point of contact for a portfolio of clients, managing campaigns from onboarding through to delivery and reporting. Youll handle a busy email inbox and phone queries, coordinate internally to ensure smooth execution, and use Excel-based data to support commercial decisions.

This is a varied role for a confident and proactive people person who enjoys building relationships, managing multiple priorities, and delivering excellent service. and will suit someone who is organised, detail-focused, confident on the phone, and thrives in a fast-paced team environment where no two days are the same.



About the Role


Key Responsibilities


* Manage day-to-day client relationships, acting as the primary contact via email and phone
* Deliver a high standard of customer service across the full campaign lifecycle
* Handle a high-volume email inbox, responding accurately and professionally
* Support quoting, rate management, invoicing, and basic commercial decision-making
* Prepare proposals, welcome packs, and post-campaign reports
* Use Excel to track bookings, analyse performance, and maintain accurate records
* Coordinate with internal teams and external partners to ensure smooth delivery
* Proactively identify issues, resolve queries, and support client retention
*