Position: Account Manager Location: Derbyshire Salary: £NEG The Company: A leading manufacturer of innovative and sustainable print & packaging solutions As part of their continued expansion, they are now looking for an experienced Account Manager to work as part of their existing team. Key Responsibilities: * Main responsibilities will include maintaining high customer service standards * Obtain information from the Sales team and liaise directly with the client to process their orders through the system * Booking customer jobs onto the system liaising with the Scheduling Manager in the first instance and agreeing a suitable timeframe which is then to be communicated and agreed with the Client * Maintain regular contact with customers to identify their requirements and provide them with necessary technical support by job interpretation and liaison to ensure a full understanding of the clients brief * Monitor all aspects of live jobs for the key customers from specification through to invoicing and convert customers instructions into accurate job bag instructions * Keep customers informed of the progress of their orders and ensure that they are notified of any possible delays, being both proactive and reactive * Ensure all requirements are captured for customer change requests and track and respond to changes and update job bag instructions and load changes on to computer system * ...