For a relatively small organisation, Torfaen CBC punches significantly above its weight. Located along a 12-mile valley just north of the M4, Torfaen’s 95,000 residents make us one of the most densely populated Welsh local authorities. Though council tax rates are amongst the lowest in Wales, we are recognised as innovative pioneers in a number of fundamental areas. Politically and administratively stable, we’ve earned a strong reputation within our peer group and beyond, and we’re well-placed to meet the strategic and operational challenges of the coming decade.
This is an exciting opportunity for an experienced and ambitious professional to lead a well-respected and high-potential portfolio of services, including Council Tax, Non-Domestic Business Rates, and Housing Benefits. We currently also deliver these services on behalf of Monmouthshire County Council, and it is possible that this will extend to the recently announced federation arrangement with Blaenau Gwent CBC, subject to consideration. So the scale of the role is unusually broad and complex, making it an excellent career development post.
What will success look like? As you’d expect, we want to continue to provide high-quality and well-managed services that meet our policy objectives and our vision for residents. You’ll need to respond with intelligence and care to an evolving legislative landscape, and understand the drivers of change within communities. More, we will look to you to design and drive continuous improvement and transformation, with a progressively digital-first approach that keeps the customer at the heart of everything we do.
Candidates will bring a broad and comprehensive professional repertoire, including extensive subject expertise and highly-developed management and leadership skills. You will rapidly build strong, credible relationships with elected members, based on an in-depth knowledge of the service portfolio and all relevant legislation that applies to it. It’s a dynamic area of policy for both residents and officers, and developing the capacity of individual service teams will be essential if we’re to keep pace with change. You’ll be able to work collaboratively and professionally at every level to keep us at the forefront of performance and innovation.
To arrange an informal conversation with our advising consultants Dawn Faulkner or Rob Naylor, please call 0121 312 3755.
Closing date: Monday 25 August 2025
To apply please click theApply Nowlink below.
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