Vetting Administrator Epsom Contract - 3 Months £18.35 per hour Umbrella ARM has an exciting opportunity for a Vetting Administrator to join a fast-paced team at a Global Defence Company. The Vetting Administrator will support the security vetting team case workers with the administration of incoming clearance requests, compliance related activity and general case management. The Role: Responsible for review and management of new e-mails, queries and follow ups received into the case management system. Maintain accurate and timely records in all relevant HR systems to enable clear visibility of activities and enable effective information management Undertake the pre-screening, triage activities ahead of any application for higher level clearances Follow up on delayed applications, responses, and references for all clearance cases. Communicate effectively with stakeholders to update on progress with specific work and maintain accurate records Escalate issues to the Vetting Advisor as required, ensuring agreed service levels are maintained Requirements: Strong customer service skills including effective use of the case management system An ability to work under pressure to strict deadlines with limited supervision A professional manner and the ability to develop strong working relationships Confidentiality and the ability to handle sensitive situations diplomatically Strong computer skills across the full rang...