Property Manager
Hours: 8:30am to 5pm (37.5 p/w)
Employer: Burns Hamilton
Worked Weeks: 52 Paid Weeks 52
Reports to: Associate Director/Team Leader
About Us
At Burns Hamilton, we are more than a property management company — we are a trusted partner for landlords throughout Dorset and Hampshire. Based in the heart of Bournemouth, we specialise in managing both leasehold and freehold properties with a commitment to excellent customer service and professional standards. As proud members of The Property Institute (TPI), we actively support our team's growth with membership benefits, training, and professional qualifications.
The Opportunity
We're looking for a proactive and detail-oriented Residential Leasehold Property Manager to join our collaborative team. This is a key role where you'll manage your own portfolio of properties, act as a trusted point of contact for clients and residents, and ensure our buildings are safe, well-maintained, and legally compliant.
After successfully completing probation, you'll have the option to move to a hybrid working arrangement, offering flexibility to match your lifestyle.
What You'll Be Doing
In this dynamic and varied role, your responsibilities will include:
* Conducting regular site inspections for your allocated buildings
* Managing maintenance contracts and ensuring high service standards
* Ensuring health & safety compliance across all managed sites
* Preparing annual service charge budgets in collaboration with clients
* Handling insurance claims and renewals with our insurance team
* Building strong relationships with resident directors, contractors, and leaseholders
* Attending AGMs, board meetings, and other resident gatherings
* Using Qube software to maintain accurate and up-to-date records
* Interpreting lease agreements and ensuring contractual compliance
* Liaising with internal accounts and administration teams
* Drafting newsletters and client communications to keep residents informed
* Operating in accordance with RICS Code, TPI Standards, GDPR, CDM 2015, and other regulations
Who We're Looking For
Great property management is all about people. We're looking for someone who is:
* A confident communicator with a professional and approachable style
* Highly organised, with strong attention to detail and time management skills
* Tech-savvy, especially with MS Word, Excel, and Outlook
* Proactive, solution-focused, and comfortable making decisions
* Willing to work toward (or currently pursuing) TPI qualifications or apprenticeships
* A team player with a strong desire to learn and grow
Not ticking every box? If you have relevant or transferable skills, we'd still love to hear from you.
Why Join Us?
At Burns Hamilton, we value your development and wellbeing. We offer a supportive environment where your contributions are recognised and your growth is encouraged.
What we offer:
* Competitive salary (dependent on experience)
* Commission on major works fees
* Support for training and qualification costs
* Regular social events and team-building activities
* Attendance at property industry events
* Enhanced Employee Assistance Programme
* Opportunities to get involved with charity and community events
Apply Today
Ready to make a difference in the property management sector? Send us your CV and a cover letter — we're excited to learn more about you
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
* Additional leave
* Casual dress
* Company events
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
* Work from home
Experience:
* Leasehold Property Management: 1 year (preferred)
Licence/Certification:
* Driving licence (required)
Work Location: Hybrid remote in Bournemouth BH8 8NF