If you love the precision of payroll, understand UK tax and compliance inside out, and enjoy leading a team to deliver flawless results every month, this could be your next step.
Reporting to the Director of People, you’ll take full ownership of payroll across our portfolio, ensuring 1,800+ colleagues are paid accurately, on time and in line with legislation.
You’ll be our in‑house expert, strengthening controls, improving processes and partnering closely with Finance and Operations.
About the Role
You are accountable for leading the payroll function end to end, ensuring robust controls, smooth monthly processing and a service that supports our hotels effectively.
Key responsibilities include:
* Leading, coaching and developing the Payroll team to consistently hit deadlines and quality standards.
* Overseeing monthly payroll across multiple PAYEs, ensuring full compliance with UK legislation
* Managing end‑to‑end processing including SSP, SMP, SPP, Tax, NI, RTI submissions, P45, P60, P11D and statutory reporting.
* Acting as the payroll subject matter expert, resolving complex queries confidently and efficiently
* Auditing payroll processes, including NMW checks and right to work compliance.
* Managing pensions and benefits administration, including payrolled benefits and reporting.
* Delivering annual processes including pay reviews, PSA and Gender Pay Gap reporting
* Driving smarter systems, stronger controls and streamlined payroll procedures.
About You
You are analytical, organised and commercially aware, with a genuine enthusiasm for payroll. You combine technical expertise with strong interpersonal skills and take pride in delivering a seamless, compliant payroll service.
We’re looking for:
* Proven experience as a Payroll Manager overseeing multi‑site, multi‑PAYE payrolls
* Strong knowledge of UK payroll legislation and tax procedures
* Experience leading and developing a payroll team.
* Familiarity with payroll systems such as EPS and Cintra (or similar)
* Excellent attention to detail and strong Excel capability.
* Confident communication skills, with the ability to partner effectively with operational leaders.
A CIPP qualification is desirable and will support progression in the role.
The successful applicant will be offered a role subject to eligible Right to Work and DBS checks.
Benefits
Our rewards package includes:
* Discounted hotel stays around the globe, with food and beverage discounts
* Attractive discounts across many major retailers, restaurants, and events.
* FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms).
* Personal and career development
* Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.
Next Steps
A member of our recruitment team will be in touch to arrange a 15‑minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Director of People.
We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.
Who are Kew Green Hotels?
Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.
Learn more about who we are and what drives us at www.kewgreenhotels.com.
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