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Hr operations manager

Birmingham (West Midlands)
HarKaye Core Talent
Hr operations manager
Posted: 2 October
Offer description

Overview

My client, a leading professional services business, is seeking an experienced HR Operations Manager / Team Leader to join their growing HR function. This is a fantastic opportunity for a people-focused HR professional who thrives in a fast-paced environment and enjoys leading teams to deliver an exceptional HR service.


The Role

Working closely with the Senior HR Manager and the wider HR team, you will oversee the day-to-day running of the HR Administration team, ensuring efficient, compliant, and effective processes. You’ll play a pivotal role in onboarding, lifecycle management, and continuous improvement of HR operations, while supporting the business through periods of growth and change.

This is a varied position where you’ll act as the link between HR, Payroll, and wider business stakeholders, whilst leading projects to enhance the employee experience and streamline workflows.


Key Responsibilities

* Lead and develop a team of HR Administrators, providing guidance, support, and opportunities for growth.
* Oversee onboarding and employee lifecycle processes, ensuring a seamless experience for all new joiners.
* Manage compliance with pre-employment checks and oversee the relationship with third-party screening suppliers.
* Support HR projects including system transitions and business integrations.
* Partner with Payroll, Reward, and HR Business Partners to deliver a consistent HR operations service.
* Monitor HR metrics, identify trends, and recommend improvements.
* Champion best practice in HR service delivery, always keeping the employee experience at the heart of what you do.


About You

* Proven experience in HR operations or HR team leadership, ideally within professional services.
* Strong knowledge of HR processes, systems, and compliance requirements.
* CIPD Level 5 minimum (Level 7 advantageous).
* Excellent organisational skills, with the ability to manage competing priorities.
* Strong influencing skills and confidence working with stakeholders at all levels.
* Excellent communication skills, both written and verbal.
* Resilient, proactive, and self-motivated.
* Previous experience with Midland HR i-Trent desirable.


What’s on Offer

* Competitive salary and annual performance bonus.
* Comprehensive benefits package including pension, healthcare, cycle to work, retail discounts, enhanced annual leave with the option to buy extra days, and more.
* Access to a wide range of learning and development opportunities via an online platform.
* Flexible working patterns to support a healthy work-life balance.
* A supportive and inclusive culture that values diversity and wellbeing.


Why Apply?

This is a brilliant opportunity to take ownership of HR operations within a progressive and people-focused organisation. If you are passionate about driving operational excellence, leading high-performing teams, and shaping a best-in-class employee experience, my client would love to hear from you.

Apply today to find out more.

Harkaye Core Talent – Precision. Strategy. Results.

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