Overview
We are seeking a visionary and technically astute IT Director to lead the IT function at The St. Regis London. This role is responsible for the strategic direction, operational excellence, and security of all technology systems across the hotel. From guest-facing platforms to back-of-house infrastructure, you will ensure seamless digital experiences that elevate our legendary service. This is a rare opportunity to shape the technology landscape of one of the most anticipated luxury hotel openings in the UK. The ideal candidate will bring a blend of hospitality insight, leadership finesse, and a passion for innovation.
Responsibilities
* Lead the planning, implementation, and maintenance of all hotel technology systems
* Ensure optimal performance, security, and availability of IT infrastructure and applications
* Manage vendor relationships, service contracts, and technology budgets
* Collaborate with hotel leadership and Marriott regional IT teams to support business goals
* Oversee disaster recovery planning, data privacy compliance, and cybersecurity protocols
* Maintain accurate documentation including scorecards, inventory, and audit records
* Support onboarding and training of associates in technology platforms
* Drive continuous improvement and readiness for future technology rollouts
Qualifications
* A bachelor's degree in information technology, Hospitality Management, or a related field
* Minimum 5 years of IT leadership experience in a luxury hospitality environment
* Strong understanding of hospitality systems (PMS, POS, network infrastructure)
* Proven ability to manage complex projects and vendor negotiations
* A strategic mindset with attention to detail and operational excellence
* Excellent communication and team leadership skills
Hotel Overview
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'; a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Benefits
* Be part of a historic opening and a globally renowned luxury brand
* Shape the technology experience of a flagship hotel in one of London's most iconic locations
* Enjoy competitive compensation, benefits, and career development opportunities
* Work alongside a passionate and visionary team redefining ultra-luxury hospitality in the UK
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