Operations Manager — Altius Talent
Bristol-based
About Altius
Altius Talent is a UK-based recruitment firm placing senior operations, sales and management talent into the US logistics and freight forwarding market. We've built a profitable, fast-growing business with a strong reputation across Houston, Dallas, the Northeast, and the Midwest — and we're now scaling toward a defined exit horizon.
We bill from the UK into the US. Our consultants are smart, well-paid, and supported. We're not a churn-and-burn agency.
Why this role exists
The owner currently absorbs every operational fire — IT, email, vendors, payroll, commissions, hiring logistics, reporting, systems. That's no longer scalable.
This role exists to take ownership of operations so the leadership team can focus on what they do best: client relationships, billing, and strategic growth. It's a genuine number-two seat with real ownership, not a pure admin role.
What you'll own
People & hiring
* Day-to-day people management for the consultant team
* Onboarding new hires through to productivity
* KPI tracking, weekly 1:1s, performance management
* Sourcing and first-stage interviewing for new hires
Systems & vendors
* Bullhorn (CRM), LinkedIn Recruiter, RingCentral
* Email infrastructure
* IT support relationship
* Vendor management, contracts, renewals
Finance & commercial admin
* Commission calculations and verification
* Payroll liaison with our accountant
* Monthly KPI dashboard and reporting to the owner
* Compliance, contracts, terms of business
Office & operations
* Smooth running of the day-to-day
* New initiatives (US office setup is on the horizon — this role helps deliver it)
Who you are
* 5+ years experience in recruitment operations, agency management, or a number-two role at a similar-size firm
* Comfortable with Bullhorn or a comparable CRM, and confident across the recruitment tools stack
* Detail-oriented — commissions, payroll, and KPIs need to be right, every time
* Comfortable managing people without ego
* Strong systems-thinker who can spot what's broken and fix it
* Discreet, dependable, low-drama
You're not an ex-biller wanting to get back into billing. You're someone who finds running things well genuinely satisfying.
What we offer
* base depending on experience, plus performance bonus tied to firm KPIs
* Hybrid working (4 days office / 1 day remote), Bristol HQ
* Direct line to ownership, real influence on direction
* A profitable, stable, growing firm with a clear long-term plan
* Genuine ownership of your function; we're hiring you to run this, not to ask permission