Your new companyOur client is a large aviation firm based in North Bristol. They are respected in their field for their commitment to excellence and their innovative approach to business. This firm is dedicated to providing top-quality service to their clients and encouraging growth and development amongst their staff. Your new role
1. Maintain Credit Control Processes: Regularly review, update, and manage the credit control procedures within the company's collection system. Ensure all communication is accurately documented.
2. Attend AR Review Meetings: Arrange and participate in Accounts Receivable (AR) review meetings with partners.
3. Swiftly Address Client Queries: Resolve any client queries promptly.
4. Monitor Client Account Balances: Regularly assess client account balances to reduce outstanding fees and facilitate timely payments.
5. Handle Disputed Fees: Negotiate, resolve, and secure payment for disputed fees with clients.
6. Escalate Unpaid Fees: Review and escalate unpaid fees to Debt Recovery within specified timeframes.
7. Collaborate with Billing Team: Work closely with the Billing team to make revisions or amendments to invoices for payment.
8. Allocate Provisions for Debts: Identify cases where provisions need to be allocated for outstanding debts.
9. Adhere to Information Security Policies: Maintain awareness of the company's information security policies and safeguard i...